MicasShine Shipping Policy
At MicasShine, we are committed to ensuring that your Pop-up Cards reach you in a timely and satisfactory manner. Most of our products are shipped from China. Here's what you need to know about our shipping process:
1. Shipping Options
We offer several shipping options to meet your different needs:
- Standard Shipping: This is our most economical shipping option. It usually takes approximately 5-15 business days for your order to arrive at its destination within the US. For international shipments, it may take around 10 to 30 business days, depending on the destination country. Please note that this is an estimated time frame and actual delivery times may vary due to factors such as customs clearance and local postal service efficiency.
- Express Shipping: If you need your Pop-up Cards urgently, we offer express shipping services. With express shipping, your order can be delivered within 7 business days domestically and within 5 to 10 business days internationally. This option comes at an additional cost, but it ensures a faster delivery.
2. Shipping Costs
The shipping cost is calculated based on several factors, including the weight of your order, the shipping destination, and the chosen shipping option. Here's a general breakdown:
- Weight-Based: The heavier your order of Pop-up Cards, the higher the shipping cost is likely to be. We calculate the weight of all the items in your cart to determine the appropriate shipping charge.
- Destination-Based: Shipping to different locations around the world incurs different costs. Generally, shipping to nearby countries or regions may be less expensive than shipping to more distant destinations.
- Shipping Option-Based: As mentioned earlier, express shipping usually costs more than standard shipping due to its faster delivery service.
You will be able to view the exact shipping cost for your specific order during the checkout process on our website.
3. Order Processing Time
Once you place an order on our website, our team will start processing it as soon as possible. The order processing time is typically 5 business days. During this period, we will verify your order details, pick and pack the Pop-up Cards, and prepare them for shipment. Please note that this processing time is in addition to the shipping time mentioned above.
4. Shipment Tracking
We understand the importance of keeping you informed about the status of your shipment. Once your order has been shipped, we will send you an email with a tracking number and instructions on how to track your package. You can use this tracking number on the relevant courier's website or app to monitor the progress of your order from the moment it leaves our warehouse in China until it reaches your doorstep.
5. Customs and Duties
For international shipments, please be aware that customs regulations and duties may apply. These are the responsibility of the recipient. The customs authorities in the destination country may inspect your package and levy duties or taxes based on the value and nature of the contents. We recommend that you familiarize yourself with the customs policies of your country before placing an order to avoid any unexpected costs. While we will do our best to ensure a smooth shipping process, we have no control over customs procedures and any associated delays or charges.
6. Shipping Delays
Although we strive to meet the estimated shipping times, there may be unforeseen circumstances that could cause delays. These could include natural disasters, customs clearance issues, or problems with the courier service. If there is a significant delay in your shipment, we will do our best to notify you as soon as possible and provide you with an updated estimate of the delivery time.
We hope this shipping policy provides you with a clear understanding of how we handle shipping from China and what to expect when you order our Pop-up Cards. If you have any further questions, please do not hesitate to contact our customer service team.