FAQ

Frequently Asked Questions about MicasShine Pop-up Cards

1. What are Pop-up Cards?
Pop-up cards are a unique and creative form of greeting cards. When you open them, a three-dimensional scene pops up, adding an element of surprise and delight. They are meticulously crafted to bring a special touch to any occasion.

2. How are the Pop-up Cards at MicasShine made?
Our Pop-up cards are made with great care and precision. A team of dedicated artisans and designers first create detailed sketches. Then, through a series of meticulous steps involving cutting, folding, and assembling, the final exquisitely crafted masterpiece is brought to life. Each card is a labor of love, ensuring a high-quality and memorable product.

3. What occasions are suitable for sending MicasShine Pop-up Cards?
Our Pop-up cards are perfect for a wide range of occasions! You can send them for birthdays to make the celebration even more special. They are also great for anniversaries, weddings, graduations, holidays like Christmas and Valentine's Day, or simply to show someone you care on any ordinary day.

4. Can I customize the Pop-up Cards?
Currently, we offer a diverse and extensive collection of pre-designed Pop-up cards to choose from. However, we are constantly exploring options for customization in the future to better meet our customers' needs. Stay tuned for updates on this front!

5. How do I order Pop-up Cards from MicasShine?
Ordering is easy! Simply visit our website, browse through our wonderful collection of Pop-up cards. Once you've selected the cards you like, add them to your cart. Then, proceed to checkout where you'll need to provide your shipping and payment information. After that, we'll take care of the rest and ensure your cards are on their way to you or your recipient as quickly as possible.

6. What is the shipping process and how long does it take?
We offer various shipping options to suit your needs. Standard shipping usually takes [X] business days, while expedited shipping can get your cards to you faster, typically within [X] business days. Once your order is placed and processed, we'll send you a shipping confirmation with tracking information so you can keep an eye on the progress of your package.

7. What if I'm not satisfied with my purchase?
Your satisfaction is our top priority. If you're not completely satisfied with your Pop-up cards for any reason, please contact our customer service team within [X] days of receiving your order. We'll do our best to resolve the issue, whether it's through a replacement, refund, or other appropriate means.

8. Do you offer international shipping?
Yes, we do offer international shipping! We love spreading the joy of our Pop-up cards around the world. Shipping times and costs may vary depending on the destination country, but we'll provide you with all the necessary details during the checkout process.

9. Are there any discounts or promotions available?
We regularly run promotions and offer discounts on our Pop-up cards. To stay informed about these great deals, we recommend signing up for our newsletter or following us on social media platforms. That way, you'll be the first to know about any upcoming offers.

10. Can I purchase Pop-up Cards in bulk for events or gifts?
Absolutely! We welcome bulk purchases for events such as weddings, corporate events, or for giving out as gifts in large quantities. For bulk orders, please contact our sales team directly, and they'll assist you with the details, including any possible discounts and special arrangements.